Terms of Service

By accessing or using LucidTracker (the "Service"), you agree to be bound by these Terms of Service ("Terms") and by our Privacy Policy, which is incorporated into these Terms by reference. If you do not agree to all of these Terms, do not use the Service.

You must be at least 16 years old to use the Service. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

LucidTracker is a community-driven platform for owners and enthusiasts of Lucid Motors vehicles to track software updates, vehicle orders, trips, charging, and other related data. Data presented on community pages is aggregated from user submissions and connected vehicles for the benefit of the community.

The Service is operated by an individual as an independent project. We may add, change, suspend, or discontinue any part of the Service at any time.

Disclaimer: This Service is not affiliated with, endorsed by, or sponsored by Lucid Motors. Lucid, Lucid Motors, Air, and Gravity are trademarks of Lucid Group, Inc., used here for identification purposes only.

Auto-Sync and LucidTracker+ require you to provide your Lucid Motors account credentials. If you choose to connect your Lucid account, you represent, warrant, and agree that:

• You are the lawful owner of the Lucid account and are authorized to access the vehicle data associated with it. You will not connect an account or vehicle that belongs to someone else without their express permission.
• You authorize us to act as your agent for the limited purpose of signing in to Lucid's systems using your credentials and retrieving your own vehicle data on your behalf, on a recurring automated basis, until you disconnect.
• You are responsible for compliance with Lucid's own terms. Your agreement with Lucid Motors governs your use of your Lucid account. Automated access of the kind used by this Service may not be permitted under those terms. You accept sole responsibility for any consequence to your Lucid account, including rate limiting, restriction, suspension, or termination by Lucid Motors, and you agree we are not liable for any such consequence.
• If your vehicle is leased, financed, shared, or carries passengers, you are responsible for any notice or consent that other drivers or occupants may be entitled to regarding location and telemetry recording.
• You may disconnect at any time from Account Settings, which deletes your stored credentials and stops collection.

• You are responsible for the accuracy of the information you provide about your vehicles and orders. Please make a good-faith effort to submit correct data.
• You agree not to use the Service for any unlawful purpose or to submit false, misleading, or malicious information.
• You are responsible for maintaining the confidentiality of your account and are fully responsible for all activities that occur under it.
• You agree not to scrape, bulk-download, reverse engineer, resell, or redistribute data obtained from the Service, or to attempt to identify individual users from anonymized community statistics.
• You agree not to interfere with the operation of the Service, circumvent access controls or subscription gating, or place unreasonable load on our infrastructure.
• You agree not to submit content that infringes the rights of others, or that is harassing, defamatory, or otherwise objectionable.

You retain ownership of the data you submit to the Service. By submitting content — including vehicle details, software versions, order information, feedback, and vehicle telemetry such as charging sessions, trip data, and location records — you grant LucidTracker a worldwide, non-exclusive, royalty-free, sublicensable license to use, reproduce, display, and aggregate this data for the purpose of operating and improving the Service, providing community statistics, and powering fleet analytics features such as charging curve analysis, station reliability scores, route planning, and leaderboards.

Where your data is surfaced publicly or in shared analytics, it is attributed to you only if you have set a display name in Account Settings. If you have not set one, or you clear it, your data appears anonymously. You may withdraw consent for future fleet data contribution at any time as described in Section 8.

This license survives termination of your account with respect to data already aggregated into community statistics, which is de-identified and cannot be extracted from pooled results. See Section 8 and our Privacy Policy for details.

LucidTracker offers optional donations and a paid subscription tier called LucidTracker+. By making a donation or subscribing, you agree that:

• All payments are processed securely through Stripe. We do not store your payment card information on our servers.
• Donations are voluntary, one-time contributions and are non-refundable.
• LucidTracker+ subscriptions are billed on a recurring basis and renew automatically until cancelled. You may cancel at any time from Account Settings. Cancellation takes effect at the end of the current billing period.
• Fees are non-refundable except where required by law. No partial refunds are issued for unused time within a billing period.
• We reserve the right to change subscription pricing with reasonable advance notice. Continued use after a price change takes effect constitutes acceptance of the new price.
• You are responsible for any applicable taxes.

LucidTracker+ provides real-time and historical vehicle telemetry, trip tracking, charging analytics, and other data sourced from your Lucid account via Auto-Sync. While we strive for accuracy and reliability, you acknowledge that:

• Data may not always be complete or accurate due to factors outside our control, including loss of cellular connectivity in your vehicle, Lucid outages or changes, service interruptions on our end, or delays in data transmission.
• Trip records, charging sessions, and live vehicle status depend on continuous connectivity between your vehicle and Lucid's servers. Gaps in connectivity may result in incomplete or missing data.
• Derived figures — including distance, energy consumption, efficiency, elevation, cost estimates, and route geometry — are calculated from sampled data and third-party mapping services, and are estimates rather than measurements of record.
• Cost calculations depend on electricity rate information you configure and may not reflect what you were actually billed.
• Vehicle data is sourced via an unofficial, reverse-engineered interface not sanctioned by Lucid Motors. Lucid Motors may modify, restrict, or block this access at any time. In such an event, some or all LucidTracker+ features may become unavailable. This is outside our control and does not entitle subscribers to a refund for any remaining subscription period.
• LucidTracker+ features are provided on a best-effort basis and are not intended to replace official Lucid Motors data, apps, or services.

LucidTracker uses aggregated vehicle, trip, and charging data to power community fleet analytics — including station charging curves, network reliability scores, fleet battery health and odometer statistics, route planning, and leaderboards. By using the Service you acknowledge and agree that:

• LucidTracker+ subscribers contribute anonymous charging session and trip statistics to fleet analytics automatically as part of the service. This is a core feature of the tier and enables the community insights that LucidTracker+ provides.
• Free users with Auto-Sync enabled contribute anonymous vehicle-level statistics — such as software version, battery health, and odometer — to community and fleet dashboards.
• Free users may additionally opt in per-vehicle by enabling Trailblazer mode in My Garage. Enabling Trailblazer mode constitutes your explicit consent to contribute that vehicle's charging session data to fleet analytics.
• Attribution and anonymization: In all cases, your name appears alongside contributed data only if you have set a display name in Account Settings. Otherwise your data appears anonymously. Your display name applies site-wide — setting one makes it visible on leaderboards, station reviews, badge rankings, and fleet analytics pages alike.
• Opting out: You may clear your display name at any time to remove public attribution everywhere on the site. Free users may disable Trailblazer mode for the relevant vehicle. Subscribers may cancel their subscription. Disconnecting your Lucid credentials stops all contribution.
• Opting out is not retroactive. Data already aggregated into community statistics while you were using the Service remains part of those statistics permanently, including after you opt out, cancel, or delete your account. It is de-identified and cannot be traced back to you or extracted from the pooled results.
• Contributed data is used solely to operate and improve the LucidTracker platform and provide community insights. It is never sold to third parties.

The Service is an informational and analytical tool only. Do not rely on it for any decision where inaccurate or stale data could cause harm. This includes, without limitation:

• Determining whether you have sufficient range to reach a destination, or relying on route planning or charging station availability, pricing, or reliability information.
• Assessing vehicle security, lock status, alarm or sentry state, or the location of a lost or stolen vehicle. Contact law enforcement and Lucid Motors for those purposes.
• Diagnosing vehicle faults, assessing battery condition for warranty or resale purposes, or making maintenance or safety decisions.
• Any emergency, medical, or time-critical situation.

Always use your vehicle's own instrumentation, official Lucid Motors apps and services, and qualified professionals as your source of record. Do not interact with the Service while driving.

If you opt into Auto-Sync, your Lucid Motors account credentials are stored in our database to enable background synchronization. We apply the following security measures:

• Encrypted fields: Your Lucid email address and password are encrypted at rest using AES-256-GCM encryption. These fields cannot be read by platform administrators or accessed without the encryption key.
• Non-encrypted fields: Other data — including vehicle identifiers, nicknames, sync timestamps, token expiry metadata, sync status flags, and your vehicle telemetry, trip, and location history — is stored without field-level encryption in access-controlled databases. This information is operational in nature and does not include your password or full account credentials.
• Access tokens: Short-lived Lucid access tokens are temporarily stored to reduce the frequency of full re-logins. These tokens expire automatically and are of limited use outside the active session window.

While we implement industry-standard security practices, no system is immune to security incidents. In the event of a data breach, your Lucid password would remain protected by encryption, but non-encrypted data — including your location and trip history — could potentially be exposed. You can remove your stored credentials at any time from Account Settings, which permanently deletes them from our systems. By enabling Auto-Sync, you acknowledge and accept this data storage model and its inherent risks.

We may suspend or terminate your access to the Service, in whole or in part, at any time and without prior notice, if we reasonably believe that you have violated these Terms, that your use poses a risk to the Service or other users, or that suspension is necessary to comply with law.

Where an account is suspended or terminated for violation of these Terms, associated content — including submitted reports, badges, and trip data — may be removed from public areas of the Service or deleted. Aggregated community statistics are not affected, as described in Section 8.

You may stop using the Service at any time. To delete your account, use the contact channels in Section 20. Termination does not entitle you to a refund of fees already paid. Sections 5, 8, 9, and 12 through 19 survive termination.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

All data on the platform is user-submitted or retrieved from third-party sources and is not verified for accuracy by an official source. We make no warranty that the Service will be uninterrupted, timely, secure, accurate, or error-free, or that any defect will be corrected. You use the Service at your own risk. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LUCIDTRACKER OR ITS OPERATOR BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR CONNECTED WITH YOUR USE OF OR INABILITY TO USE THE SERVICE, WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER THEORY, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

This includes, without limitation, damages arising from: inaccuracies or gaps in vehicle telemetry, trip data, location records, or charging history; reliance on route planning, range, cost, or charging station information; interruption, degradation, or termination of Auto-Sync or LucidTracker+ features, including as a result of changes by Lucid Motors; any action taken by Lucid Motors against your Lucid account; and any unauthorized access to or disclosure of stored data in a security incident, provided reasonable security measures were in place at the time.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID US IN THE TWELVE MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so some of the above may not apply to you. Nothing in these Terms limits liability that cannot be limited under applicable law.

You agree to indemnify, defend, and hold harmless LucidTracker and its operator from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any law or the rights of any third party, including Lucid Motors, other drivers, or passengers in your vehicle; (d) any content or data you submit; and (e) your connection of a Lucid account or vehicle that you were not authorized to connect.

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense.

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL.

These Terms and any dispute arising out of them are governed by the laws of the State of California, without regard to its conflict of law provisions. For any dispute not subject to arbitration under Section 15, you and we consent to the exclusive personal jurisdiction and venue of the state and federal courts located in Los Angeles County, California.

The Service is operated from the United States. If you access it from elsewhere, you do so on your own initiative and are responsible for compliance with local law. Nothing in these Terms deprives you of the protection of mandatory consumer protection provisions of the law of your country of residence where those cannot be contractually excluded.

• Severability: If any provision of these Terms is held unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions remain in full force.
• No Waiver: Our failure to enforce any right or provision is not a waiver of that right or provision.
• Assignment: You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction, including in connection with a transfer of the Service.
• Force Majeure: We are not liable for any failure or delay caused by events beyond our reasonable control, including third-party service outages, changes or restrictions imposed by Lucid Motors, infrastructure provider failures, network failures, or acts of government.
• Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and us regarding the Service and supersede all prior agreements and understandings.
• No Third-Party Beneficiaries: These Terms do not create any rights in favor of any third party, except that Lucid Group, Inc. is not a party to and bears no obligation under these Terms.
• Headings: Section headings are for convenience only and have no legal effect.

We reserve the right to modify these Terms at any time. We will indicate changes by updating the "Last Updated" date at the top of this page, and will provide notice within the app for material changes. Your continued use of the Service after any changes take effect constitutes your acceptance of the new Terms. If you do not agree, you must stop using the Service and may cancel any active subscription.